IMPULSE MAGAZINE – NR 2/2011 (ENG)

An eventful year
WE ALWAYS TRY TO MEET OUR CUSTOMERS on their home grounds. In this way we can learn more about how our
products are used, what we need to become better at and the development necessary to meet our customers’ needs. Contacts are via our sales offi ces in Europe and Asia. We participate in trade shows around the world and have daily contact with our customers and other concerned parties on all continents. Solving problems and creating solutions that improve our customers’ processes and make them more effi cient is probably the most rewarding aspect of what we do. That’s why it’s especially nice to have introduced as many new products as we have this year. During my time as the company’s CEO, I cannot recall a year as eventful as this.